Pairing makes a device the till at one checkout station. You get a code in the Vireno console and type it on the device. After that, the device opens on the passcode screen. A new branch starts in test mode: see Test mode and going live.
Before you start
A checkout station. If you have none yet, add one first: see Add a checkout station below.
The right role. Owners and business managers can pair. If you're a branch manager and don't see Pair devices, ask an owner.
The Vireno app on the device. To choose a device, see What each device can do as a till.
The device and the console side by side. The code works for 5 minutes.
Get a pairing code
In the console, open Settings and select Checkout stations. A branch manager opens Branches, selects the branch, then the Devices tab and Checkout stations.
On the station's card, select Pair devices.
If the station takes card payments on a card terminal connected to Vireno, the first step is choosing that terminal. Choose it and select Continue. (Set up later closes the steps; you can pair the device another time.)
At Pair a POS device, the console shows the Pairing code. Leave this window open.
Enter the code on the device
Open Vireno on the device. A new device shows the Vireno logo and a Pair this device button. Tap it to open the number pad.
Type the code on the number pad.
Tap Pair this device.
The device shows Enter your passcode. In the console, the step changes to Device paired. Select Continue to choose a receipt printer and how long the till waits before it locks, or Set up later to leave it for now.
To sign in on the till, see Sign in with your passcode.
Add a checkout station
A checkout station is a place where you take payments, such as Counter 1 or Bar. Each one has one till.
In Settings, select Checkout stations, then Add checkout station.
Type a Name, such as Counter 1.
Turn on Accept cash payments, Accept card payments, or both.
If you take cards, choose how. For a terminal that isn't connected to Vireno, choose Other: see Record a payment taken on another terminal.
Select Continue. The pairing steps start.
If something goes wrong
"That pairing code is not right. Check it and try again." The code was mistyped, already used, or more than 5 minutes old. In the console, select Get a new code and type the new one.
"This code has expired." in the console. Select Get a new code, then type it on the device before it runs out.
"Too many tries. Wait a few minutes and pair again." Wait a few minutes, get a new code, and try once more.
"Couldn’t reach Vireno. Check the internet connection and try again." The device is offline. Connect it to the internet, then try again.
The till shows "This till has been signed out". Someone unpaired it in the console. Sales already on the device are kept. Get a new code and pair it again.
Move a till to another checkout station
Finish any card payment on the till first: it signs out as soon as you move it.
In Settings, select Devices.
Open the till's menu and select Move to another station.
Choose the checkout station and confirm the move.
Type the new pairing code on the till.
Each checkout station has one till. If Add device says "Every checkout station already has a POS device.", add a checkout station first.