After each sale, the till opens the receipt. Depending on the checkout station's setting, it prints by itself, offers to print, or skips the receipt. You can print any receipt again later from Orders on the till.
Receipts print on the checkout station's receipt printer. Without one, they print on the card terminal, if it can print. Vireno doesn't email receipts or show them as a QR code.
Print after a sale
When the sale is paid, the till shows Receipt and the number.
To print it, tap Print receipt. The till shows Printed on and the printer's name.
If the customer doesn't want one, tap Skip.
Print a receipt again
On the till, open Orders.
Find the sale and tap Print on its row.
You can also open the sale and print from its Receipt tab.
In the console, open Orders, select the sale, open the Receipt tab and choose Print on with a card terminal's name. The receipt prints on that card terminal. The buttons show only for card terminals connected to Vireno.
Choose when receipts print
An owner or manager sets it per checkout station in the console.
In Settings, select Checkout stations. A branch manager opens Branches, selects the branch, then the Devices tab and Checkout stations.
On the station's card, select the Receipt printer row. Receipts opens.
Under Print receipts, choose one:
Always prints every receipt by itself.
Ask the cashier offers Print receipt and Skip.
Never skips the receipt.
Same as branch follows the branch's setting.
Select Save.
To connect a printer, see Connect a printer to your network or Connect a printer to a tablet by USB.
If something goes wrong
"The receipt did not print". Check the printer is on, has paper and is connected, then tap Try again.
The till only shows Done. The checkout station has no receipt printer and its card terminal can't print. Connect a printer.
"No card terminal to print on" when you print from Orders. The checkout station has no receipt printer and no card terminal that prints. Connect one, then tap Print again.
"No receipt yet" when you print from Orders. That sale never got a receipt, usually because it was paid while the till was offline. Wait until the till is back online, then tap Print again.
"Receipt … is ready" appears at the top of the till. A sale paid offline got its receipt once the till was back online. Tap it to print.