You type what the customer hands you, and the till shows the change. In Finland, cash payments are normally rounded to the nearest 5 cents and card payments aren't. Always take the total the till shows.
Before you start
The branch is live. If the till has an orange frame and says Test mode · don't serve customers, sales are practice: see Test mode and going live.
You're signed in on the till. See Sign in with your passcode.
The checkout station accepts cash. If Cash isn't offered, an owner or business manager turns on Accept cash payments for the station under Settings > Checkout stations in the console. A branch manager finds the station under Branches > the branch > Devices > Checkout stations.
Take the payment
Add the products to the basket.
Choose Cash in the switch above Pay. On a phone, tap the payment method on the Pay button and choose Cash.
Tap Pay with the total. Amount to pay opens on the Cash tab.
Type the amount the customer gave you under Received. The till shows the Change.
Tap Take and the amount. The button works once the amount covers the total.
The receipt opens next: see Print a receipt.
If the total was rounded, the till shows Rounded from and the exact total.
When the internet drops
On an Android tablet, iPad, iPhone or Mac, you keep taking cash. The till shows Offline · you can keep selling and sends the sales when the connection is back. Keep the till on: a sale has to reach Vireno within 12 hours.
If something goes wrong
You typed the wrong amount. Before you tap Take, delete the digits with the backspace key on the number pad and type the amount again.
You took the payment on the wrong sale. Refund it: see Refund a sale.
"The till was offline too long for this sale to be recorded." The sale stayed on the till more than 12 hours without a connection, and Vireno can't record it. Tell a manager: the cash is in the box but not in the day's sales, so the count at the end of the day will be over.