At the end of the day, you count the cash on the till, check each card terminal's end-of-day slip, and approve the close with a passcode. Vireno then shows whether the cash and the cards match, how much to take to the bank, and the day's Z report.
The till leads you step by step and shows how far you are, such as 2 of 4. It skips the steps your branch doesn't need: no cash steps without a cash box, no slip step without card terminals.
Before you start
The till is online. Closing the day needs the internet. Counting doesn't: what you type stays on the till.
Every sale is paid or cancelled. Open table checks and sales the till hasn't sent yet stop the close. The first step helps you clear them.
Someone who can approve. An owner, business manager or branch manager.
A slip from each card terminal. Print the end-of-day slip on each terminal before you start, or during the slips step.
Start
On the till, open Actions and tap Z Report. Close the day opens.
1. Clear what's still open
This step shows only when something stops the close.
Open checks: for each, tap Take payment to finish it, or Cancel check if it won't be paid. The till asks Cancel this check?: tap Cancel check again, or Keep it. You can cancel only checks opened on this till.
Sales not sent yet: tap the banner to send them now.
"A card payment didn’t finish": open the checkout and finish that payment first.
When the list is clear, tap Start counting.
2. Count the cash
The till asks How much is in the box? Count everything in the cash box, the float too. Vireno doesn't show what it expects until the day is closed.
Type the total under In the box, or tap Count notes and coins to count each note and coin and tap Use with the total.
The first time you close a box, also type the Float at opening: what was in it this morning. The till needs it to know what the box should hold.
Under Leave in the box for tomorrow, choose Same as usual, Empty it, or Other and type the amount.
Tap Next.
With several cash boxes, you count each one in turn.
3. Record cash in and out
The till asks Did anything else go in or out of the box? — cash taken out for supplies, change brought in, money taken to the bank during the day.
If nothing did, tap No, that’s all.
Otherwise tap Add cash in or out for each one:
Choose Taken out or Put in.
With several cash boxes, choose the Box.
Type the Amount.
Choose a reason: Supplies, More change, To the bank, or type one under What it was for.
Then tap Next.
This is the only place on the till to record cash in and out.
4. Check the card slips
The till asks Does each slip say this? and shows, for each card terminal, the number of Payments and the Total Vireno recorded.
If the slip says the same, tap Yes, it matches.
If not, tap No, it’s different and type the Total on the slip and the Payments on the slip.
Answer for every terminal, then tap Next.
5. Approve
The till asks Enter your passcode, or a manager’s. When the passcode is approved, the day is closed. If you closed the passcode prompt, tap Close the day to open it again.
What you see after closing
Day closed and one of:
All good: every card slip matches and the cash is within your limit.
short or over within your limit: a small difference your business accepts. An owner or manager sets the limit in the console, under Branches > the branch > Cash count.
short or over with what the box should hold and what you counted: see When the cash is short or over.
Then the till says how much to take to the bank and how much to leave in the box. For the card terminals, it shows Every card slip matches, or which slip differs.
Tap Z Report to see or print the day's report, or Done. See Read the Z report.
Close the day again
After a close, Z Report opens on Day closed, with when and by whom. If you find a mistake, tap Count again. The new count replaces the earlier one and needs a new approval. Cash in and out you already recorded is kept.
If something goes wrong
"Vireno couldn’t be reached. Everything you typed is still here. Try again in a moment." Check the internet connection, then tap Close the day again.
"Count a box, read a terminal or add cash in or out first." Fill in at least one step before you approve.
"Some amounts aren’t numbers yet. Check them and try again." Go back and correct the amount.
Start counting stays grey. Something is still open. Finish or cancel it first.