An iPad, iPhone or Mac prints receipts and kitchen tickets on a printer on your network. You connect the printer to your network and add it in the Vireno console as you would for an Android tablet, then finish it from the iPad with a test page. The first time, the iPad asks to connect to devices on your network, and you allow it.
Before you start
The Vireno app on an iPad, an iPhone, or a Mac with Apple silicon (M1 or later).
A receipt printer with a network port or Wi-Fi. Epson TM and Star printers work. A USB printer doesn't work with an iPad, iPhone or Mac: it needs an Android tablet.
A manager's passcode for the till. A cashier can't finish the setup.
About 10 minutes, and a roll of paper in the printer.
1. Connect the printer and add it in the console
These steps are the same for every till. Follow steps 1 to 4 of Connect a printer to your network:
Connect the printer to your network, by cable or Wi-Fi. Use the same network as your iPad, not a guest network.
Find the printer's IP address, such as
192.168.1.43, from its self-test page.Reserve that address in your router.
In the console, open Settings > Devices, select Add device, choose Receipt printer or Kitchen printer, then Network, and enter the IP address. Leave Port at
9100.
2. Finish the setup on the iPad
On the iPad, open Settings > Printers. The printer is listed with Set up.
Select Set up and choose the make: Star, or Another make (Epson, Xprinter…).
The till says This device may ask to connect to devices on your network. Select Print test page.
The first time, the iPad asks whether Vireno may find and connect to devices on your local network. Tap Allow.
Note: If you tap Don't Allow, the iPad can't reach any printer or card terminal on your network. See If something goes wrong to turn it back on.
Answer the questions from what came out on the paper:
Which ruler reached the right edge?
Which number printed the letters of your language right? If none of them look right, choose None of them, and the printer prints those letters as a picture instead.
Did the paper cut?
Did the cash drawer open? Choose No, or there is none if there is no drawer cabled to the printer.
Select Save and ask a manager to enter their passcode.
The till says the printer is ready, and the console shows it as Ready.
The iPad asks only once. Other printers you set up later on the same iPad print straight away.
If something goes wrong
"Vireno isn't allowed to use this network." Someone tapped Don't Allow. Select Open Settings on the till, or turn it on yourself:
iPad or iPhone: Settings > Privacy & Security > Local Network, then turn on Vireno.
Mac: System Settings > Privacy & Security > Local Network, then turn on Vireno.
Then go back to Vireno and select Print test page again.
"USB printers don't work on this device." The printer was added in the console as a USB printer. Add it again as a network printer, with its IP address, or set it up from an Android tablet.
"Couldn't reach the printer at…" The iPad can't find the printer at that address. Check the printer is on, and that the iPad and the printer are on the same network, not a guest network. If the printer's address has changed, update it in the console: Settings > Devices, the printer's ⋮ menu, then Edit. Then reserve the address in your router.
"The printer stopped partway." Check the paper and that the cover is shut, then select Print again.
The printer runs out of paper. The till can't tell, and may say a receipt printed when nothing came out. Keep a spare roll near the printer.
For anything else, see If something goes wrong in the network printer guide. It applies to iPads too.